Terms and Conditions
Please read these terms carefully before using our smart mobility
services.
Last updated: May 20, 2024.
1. Acceptance of Terms
By accessing or using Carryoo's smart mobility platform, applications, and services (collectively, the "Services"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not access or use our Services.
We provide a platform that connects users with high-end logistics and transportation solutions, managed through a minimalist, tech-forward interface designed for transparency and speed.
2. User Conduct
As a premium user of Carryoo, you agree to maintain a standard of conduct that mirrors our brand values of security and frictionless interaction. You shall not:
- Use the service for any illegal or unauthorized purpose.
- Attempt to bypass any security or glassmorphic interface protections.
- Interfere with the smooth operation of the mobility network.
3. Payments & Fees
Our pricing structure is designed for clarity. All fees for delivery and concierge services are calculated dynamically based on distance, speed requirements, and service level. All payments are processed through our secure, encrypted gateway.
4. Liability
Carryoo strives for 99.9% service reliability. However, we are not liable for indirect, incidental, or consequential damages arising out of your use of the platform. Our maximum liability is limited to the fees paid for the specific transaction giving rise to the claim.
5. Dispute Resolution
Any disputes arising from these terms shall first be addressed through our premium support concierge. If a resolution cannot be reached within 30 days, the dispute will be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.